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3000 SE J St, Bentonville, AR 72712 (479) 271-1008
For Emergencies Dial 911

Call 911 when it is safe.

Active Shooter Response

Know what to do to keep yourself and others safe during an active shooter incident.

Source: U.S. Department of Homeland Security

Action Decision Condition Checklist
Run Leave if you have a safe escape route.
  • Leave your belongings behind.
  • Help others escape if you can do so safely. Leave even if others choose to stay.
  • Warn others against entering the danger area if you can do so safely.
  • Keep your hands visible and follow officers’ instructions.
Hide If you cannot leave safely, get out of sight.
  • Lock the door and block it with heavy furniture if possible.
  • Silence your phone, including vibration, and stay quiet.
  • Call 911 if you can do so safely. If you cannot speak, leave the line open so the dispatcher can listen.
Fight Act only as a last resort, when your life is in imminent danger.
  • Try to disrupt or stop the attacker.
  • Act decisively. Use objects within reach if needed.

When Officers Arrive

  • Put down bags and other items. Raise your hands, spread your fingers, and keep your hands visible.
  • Follow instructions. Avoid sudden movements, pointing, or shouting.
  • Expect the first officers to focus on stopping the shooter. Rescue teams can assist the injured.

What to Tell 911

  • The shooter’s location and the number of shooters, if known.
  • A description of the shooter or shooters.
  • The number and types of weapons you saw.
  • The number of people who may be injured or in danger.

Prepare Ahead

  • Identify two exits and know how to reach them.
  • Review your workplace or facility emergency plan.
  • Report threats or immediate danger to law enforcement.
Read the DHS Active Shooter Booklet (PDF) (opens in a new tab)